GMC Truck Owner Appreciates Ralph’s Transmission Warranty

A woman works at a large desk on a phone.Isaac drives a 2012 GMC Sierra 1500. Last year, he was experiencing major transmission problems. He brought his truck into Ralph’s Transmission for a full inspection and diagnosis. Unfortunately, the vehicle had significant internal transmission damage. The torque converter was failing along with a number of other critical components.

We completely rebuilt his truck’s transmission, which is one of our specialty services. This is why we back all transmission rebuilds performed at Ralph’s Transmission with our industry-leading 3 Year, 100,000 Mile Warranty program. If you get your transmission rebuilt at our Modesto shop, you will have peace of mind knowing that it is covered by the warranty. If any issues do arise, we’ll take care of it for you.

Recently, Isaac noticed some strange vibrations in his GMC truck when it was idling. Something was rattling and causing vibrations. This is commonly a sign of a transmission issue, but it can also be something else like an exhaust system problem. Knowing he had the Ralph’s Transmission warranty, Isaac contacted us to get the new issue inspected for free. Once our technicians got the vehicle up on the lift, they quickly discovered the problem and it was an easy fix. One of the exhaust clamps was loose. They tightened it back up and got Isaac back on the road, vibration-free!

“Great shop been around for years,” Isaac says. They back all their work. Definitely would recommend Ralph’s to all my family and friends. Just go in and talk with Erika—very helpful and knowledgeable.”

Isaac is of course talking about our lead service advisor, Erika Alcazar. She’s been a key part of the Ralph’s Transmission team for many years. Our entire service team is great, so feel free to call us any time if you have questions or concerns about your transmission.

If you are in the Central Valley area and are experiencing any potential transmission issues, call Ralph’s Transmission today at 209.526.1909 or schedule your service appointment online.

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