Chevy Silverado Owner Recommends Ralph’s Transmission

Mark works for a local construction company and drives a 2018 Chevy Silverado. He depends on this truck every day for work, so he was concerned when it started experiencing transmission problems. The transmission was slipping when shifting between lower gears and grinding at higher gears. He called around the area and was having trouble finding a shop that would help. Then, he called Ralph’s Transmission and was able to make a transmission inspection appointment the same day.

“Other shops in town told me they couldn’t even look at my transmission for weeks,” Mark says. “Ralph’s transmission looked at it the same day, diagnosed it and fixed it in 2 days.”

Diagnostic testing revealed no fault codes. The transmission fluid was dark, but not completely burnt, and no significant external damage was found upon initial inspection. Road testing confirmed the shifting issues that Mark was describing. The next step was to remove the transmission for a full internal inspection. Once the transmission was opened up, the damage was revealed. The torque converter was failing and a number of other internal components were damaged, including the valve body and several bushings.

The transmission needed to be completely dismantled and rebuilt. Once Mark authorized the work, our rebuild team was on the job. All damaged parts were replaced. The transmission was fully rebuilt and reinstalled in the vehicle. Everything was tested thoroughly and the truck’s transmission was running great again. We were able to get Mark back on the road safely within a couple days. And, he has the peace of mind knowing our work is backed by our 3 Year, 100,000 Mile Warranty.

“The team at Ralph’s transmission was nothing but amazing,” Mark adds. “Professional from beginning to end and super fast. Couldn’t recommend them more highly.”

Thank you, Mark, for putting your trust in Ralph’s Transmission. We are glad we could help you out in your time of need.

For all truck owners in the Central Valley, turn to the truck transmission specialists at Ralph’s Transmission for fast and reliable service. Call us today at 209.526.1909 or schedule your service appointment online.

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