Dodge SUV Owner Finds Peace of Mind with Ralph’s Transmission Warranty

Bert drives a 2017 Dodge Journey and was experiencing transmission issues on a recent road trip. The SUV was having trouble shifting into certain gears at various speeds. The check engine light was also on and several transmission-related fault codes were displayed. Bert brought it into Ralph’s Transmission for free diagnostic testing and external inspection. After seeing some concerning signs like discolored transmission fluid, our transmission repair technicians recommended pulling the transmission from the vehicle for a full internal inspection.

Bert initially decided to hold off on this service and sought out some other opinions, but the problems continued and he wasn’t finding the help he needed at other local auto shops. He realized Ralph’s Transmission was his best option, so he brought it back to the Central Valley transmission experts at our shop.

“Ralph’s Transmission is the only shop who was willing to repair my transmission,” he says. “Other shops said to take my car to the Dodge dealership. Erica and the staff at Ralph’s Transmission was extremely helpful and explained everything detail of the repairs to my transmission.”

A thorough internal inspection revealed a failing torque converter and a number of other damaged parts. Our recommendation was to perform a full custom transmission rebuild. Each piece of the transmission was carefully inspected All damaged components were replaced. Everything else was professionally cleaned and reinstalled. The rebuilt transmission was reinstalled in in Bert’s Dodge and road tested to ensure it was running properly. The work is backed by our industry-leading warranty program, so Bert knows he can come back to Ralph’s Transmission if there are any further issues.

“Ralph’s Transmission rebuilt the transmission in less than a week,” Bert adds. “I have peace of mind with a 3 Year, 100,000 Mile Warranty. I would have given Ralph’s Transmission 10 stars if I could. I highly recommend Ralph’s Transmission. Thank You Erica and the Technicians at Ralph’s Transmission.”

For all your transmission repair and maintenance needs in the Central Valley, count on the team at Ralph’s Transmission in Modesto. Call us today at 209.526.1909 or schedule your free inspection appointment online.

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