Dolly and Pat were worried. They knew they had some serious transmission problems and figured replacing the transmission on their Dodge Grand Caravan was going to be their only option. Fortunately, they sought a second opinion and took their car into Ralph’s Transmission of Modesto.
Our ASE Certified technicians performed a thorough external inspection of the transmission and ran diagnostic tests to get to the root of the problem. We discovered that the transmission fluid was leaking from the A/C condenser. It was over two quarts low and the fluid was looking a bit burnt. The good news is that it hadn’t led to any other major transmission problems. A new transmission or custom transmission rebuild was not necessary at all.
Our recommendation was to install an auxiliary transmission cooler, which would bypass the A/C condenser and eliminate this problem. We also performed a standard transmission service to replace the transmission filter, put in new transmission fluid and get the fluid levels back up to normal. Ultimately, the work cost a fraction of what Dolly and Pat were expecting to pay for a new transmission.
“I cannot say enough good things about this business and their employees,” says Dolly in her online review of Ralph’s Transmission. “They towed my car from Valley Springs at no cost, to save me from driving it. Their ladies on the phone are impeccable. When we walked in to pick up my van (two days later), we were greeted with smiles and a handshake. In this day and age to find a business with such wonderful customer service is rare. They obviously know how to keep a business going. I would recommend highly to anyone!!”
Thank you to Dolly for the kind words. It was our pleasure to help you and Pat with your transmission repair needs. Our goal is to get the job done right and not oversell customers on unnecessary repairs. Sometimes a full transmission rebuild is less expensive than a bunch of small repairs, and it will be backed by our 3 Year, 100,000 Mile Warranty. It will definitely be cheaper than a new (or used) transmission replacement. Other times, the fixes are much more simple and we’ll do what’s best for the vehicle. That’s our promise to you.
For all your transmission repair, service and maintenance needs, count on the team at Ralph’s Transmission for expert transmission service with a smile. Call us today at 209.526.1909 or schedule your service appointment online.