Theresa wasn’t sure what to do when her 2009 Honda Civic Hybrid was experiencing transmission problems. She knew that not every auto shop has the knowledge or expertise to work on hybrid vehicles, so she began calling around. Thankfully for Theresa, one of the places she called was Ralph’s Transmission in Modesto.

“As soon as Krista [Graham, Service Advisor] answered the phone, I knew it was going to be a good place,” Theresa says in her online review. “She knew everything I was talking about with my Civic Hybrid. Most places won’t touch my car, but they looked at it and towed it there for free.”

All hybrids are trickier to work on than average gas or diesel vehicles, especially an older model from 2009. In the case of Theresa’s Civic Hybrid, the transmission is actually a part of the vehicle’s core system, so getting replacement parts for any damaged components is difficult to say the least. With most of these older hybrids, the best option is to replace the transmission entirely. The Ralph’s Transmission team searched around to locate a used transmission for Theresa’s car.

“They took the liberty to check and they found a used transmission!” Theresa adds. “Unfortunately, I don’t have the funds at this time, but when I do I know where I’m going! GREAT PLACE WITH A GREAT ATTITUDE!”

Thank you Theresa for sharing your story. We were happy to be of service and we’ll be here to help as soon as you decide you want to replace that transmission. We know that not every customer will follow through with the proposed repairs, but that isn’t the point. Our goal at Ralph’s Transmission is to provide the most thorough and accurate transmission services. We give our customers the information they need to make their own transmission repair, replacement or rebuild decisions. There is no pressure—only honest advice and quality service.

If you have transmission problems, call Ralph’s Transmission today at 209.526.1909 or schedule your next service appointment online. We can service any vehicle and we’ll make sure your transmission repair needs are handled with the greatest care.