When we were renovating Ralph’s Transmission several years ago, we updated everything. The shop got a facelift and everything inside was upgraded. We designed a new logo. Most importantly, we came up with a new slogan: “A Commitment to Quality Since 1969.”
Centered Around Quality
We felt this phrase summed up our approach quite well. The original owners were committed to providing quality transmission repair services, and we knew a focus on quality would continue to drive us into the future, as well. Everything we do at Ralph’s Transmission is centered around providing a quality experience to our customers. We achieve this by having quality people on our team.
It starts with quality customer service. We understand that nobody really wants to have to deal with transmission repairs or maintenance. It’s an inconvenience, both physically and financially. We do everything we can to make the experience as smooth and stress-free as possible for anyone who comes into our Modesto shop. We offer free towing within a 30-mile radius and we’ll get you a ride to wherever you need to go while your vehicle is being serviced. You can drop off the vehicle and we’ll make sure you get to work or back home, then we’ll help arrange a ride back to the shop when it’s ready to pick up. We also offer special financing programs to help you get the repairs you need with payment programs you can afford.
If you have any questions, please just ask our customer service team. They are here to help. Whether this is walking you through the process, explaining the recommended repairs and price estimates or keeping you updated throughout the repair process, you can feel comfortable knowing that you are in good hands when your vehicle is at Ralph’s Transmission.
Central Valley Transmission Specialists
Speaking of good hands, we have some of the most knowledgeable and skilled transmission specialists working in our shop. These guys are definitely committed to quality work. From our expert diagnostician to our R&R specialists to our transmission rebuilders, we hire people who are passionate about their jobs and willing to go the extra mile to make sure every repair job is done right.
Free Transmission Inspections
All initial inspections and diagnostic tests are free at Ralph’s Transmission. If an issue is found and we need to perform a more thorough internal inspection (which involves removing the transmission from the vehicle), we will let you know exactly what’s involved in that process. Then, we present you with our inspection findings. This will include accurate price estimates for any parts and labor, as well as explanation of our excellent warranty programs. We’re the only shop around that offers a 3 Year, 100,000 Mile Warranty on all transmission rebuilds.
We want to make sure you have peace of mind throughout the process and also the information you need to make smart repair decisions. We aren’t going to force anything upon you. We’ll just let you know what we find and provide you with our expert advice. Ultimately, it’s up to you if you want to have us do the work or not.
This is what the Ralph’s Transmission commitment to quality is all about. If you have any questions or concerns, just let us know.
For all your Central Valley transmission repair and maintenance needs, call Ralph’s Transmission today at 209.526.1909 or schedule your service appointment online.