David was having problems with the transmission on his 1996 Ford F-250 truck. He normally does a lot of his own repairs, but he doesn’t have as much experience with transmission issues. David wanted to turn to a local transmission specialist, which is why he chose Ralph’s Transmission in Modesto.
“This is the way a business should be run,” David writes in his recent Google review. “The technicians identified both problems. First, service transmission and found excessive metal shavings, so a rebuild was recommended. Erica [Alcazar, Service Advisor] went over everything with me and my options, very upfront and transparent. We chose to go ahead with repairs, and before I left the shop the transmission was already out and on the bench.”
David was concerned about the turnaround time. With his knowledge as a mechanic, he knows a full custom rebuild of a transmission is no simple task. The good news is transmission rebuilds are our specialty at Ralph’s Transmission. Our technicians are experts at getting the job done right and getting the work done efficiently, so our customers can get back on the road with a like-new transmission that is backed by our 3 Year, 100,000 Mile Warranty.
During the installation and road testing of the rebuilt transmission, the Ralph’s Transmission team found there was a secondary issue with the truck’s antilock braking system (ABS). Normally, we don’t do brake repairs, but our guys saw the repairs that needed to be made and the issue was communicated to the customer.
“The transmission was completely rebuilt and the secondary issue was repaired in 3 days, back on the road shifting better than it ever has. Incredible,” David adds. “What is more incredible is this is not the exception but the rule at Ralph’s. This is the way they do business day in and day out. Owners Mario and Maria have created the model for what auto repair should be. I’ve never seen better and I am very critical.”
At Ralph’s Transmission, we definitely put an emphasis on treating people right and doing quality transmission repair work. This is what has driven our business since 1969.
“The icing on top is that this is a family run business with the values, ethics and professionalism that are seldom seen in today’s businesses,” David concludes. “They have earned my business and my trust. I highly recommend them to anyone.”
Thank you, David, for putting your faith in Ralph’s Transmission. We appreciate the honest review and wonderful feedback.
For anyone in Modesto or the surrounding Central Valley communities in need of transmission maintenance or repairs, count on the transmission specialists at Ralph’s Transmission. Call us today at 209.526.1909 or schedule your service appointment online.