Nilesh was in a dilemma. He was trying to decide if he wanted to fix up his 2004 BMW X3 or just go and buy a new car. He knew his old car had some transmission problems that needed to be addressed. He just wasn’t sure what was wrong and how much it would cost to get things fixed up.
Nilesh had visited Ralph’s Transmission before for transmission service, so he brought his car in our shop for a full inspection. After our technicians looked over the transmission, we found a solenoid failure. This is a very common transmission problem. Unfortunately, Nilesh’s solenoid failure had led to some other very serious issues within the transmission. After performing a thorough internal inspection, the best recommendation was for a full custom transmission rebuild.
“After speaking with Mario and his team, I was given peace of mind,” Nilesh says. “Most importantly, there, was no car payment and the solid warranty.”
Nilesh is of course speaking about the 3 Year, 100,000 Mile Warranty from Ralph’s Transmission that is automatically included with all transmission rebuilds done at our shop. We take the transmission down to every single nut and bolt. We clean and reinstall what is still in good shape and then we replace any worn parts with new ones. Once the transmission is rebuilt, it is thoroughly road tested to make sure it is running like new again. However, if problems do happen within the warranty timeframe, all repairs are covered!
Nilesh went on his review to list the 10 most positive things he noticed about his experience at Ralph’s Transmission:
1. Customer service
2. Clean shop
3. Computer-printed true cost
4. No surprise added cost
5. 3 Year, 100,000 Mile Warranty
6. Office staff excellent
7. Works with customer’s schedule
8. As promised turnaround time
10. Fresh hot coffee and water
Thank you for the feedback, Nilesh. We are glad to have helped. Now you have a car that is running well again and you don’t have to spend all that money buying a new one!
Read more reviews like Nilesh’s on our Customer Reviews page, and feel free to write one of your own. And when it comes to your transmission service, repair or rebuild needs, count on the team at Ralph’s Transmission in Modesto. Call us today at 209.526.1909 or schedule a service appointment online.