Nick has been to Ralph’s Transmission several times over the years, and he has had our team work on a few different vehicles. Most recently, he came in because he was having transmission problems in his 2014 Nissan Altima. The RPMs were running way high, even at slower speeds, and occasionally the engine would cut out. Nick knew from his past experiences that he could trust the transmission technicians at Ralph’s Transmission to get to the bottom of the issue.
“I love Ralph’s Transmission!” Nick says in his recent Google review. “Each time I utilize their services, they are helpful, fair, honest, and work quickly. I never have any problems with their work.”
After the vehicle was inspected by the Ralph’s Transmission team, a number of internal transmission problems were detected. The transmission fluid was very discolored. There were diagnostic fault codes in the Powertrain Control Module. Lastly, a road test revealed the transmission had a serious judder upon hard acceleration. Unfortunately, the internal damage was beyond repair or rebuilding the transmission as we might normally recommend. This transmission had to be replaced, so we tracked down a quality remanufactured transmission and installed it in the Nissan to make sure it was running right again.
CVTs (continuously variable transmissions) can be notoriously difficult, especially older designs before manufacturers refined the systems. Oftentimes, when one of these CVT transmissions fail, there is no choice but to replace it. Still, it’s always worth getting it inspected and tested by a transmission expert like Ralph’s Transmission. If there is a way to fix it, we we will find it! No matter what, you can always expect an honest answer and an accurate assessment from our service team.
“There are times when I’ve had them investigate a problem only to find out it was human error on my end, and they would give it back without any charge or cost,” Nick adds. “Really great people. Really great company.”
Thank you Nick for your review and your loyalty to Ralph’s Transmission. You know we’re always here to help whenever you experience any transmission issues.
If you are in the Central Valley and are in need of transmission repairs or maintenance services, count on Ralph’s Transmission to provide the specialized transmission care and quality customer service that you deserve. Call us today at 209.526.1909 or schedule your service appointment online.