I recently took my 2003 Buick LeSabre into Ralph's after having a couple other shops look at it. And Ralph's was the ONLY shop that didn't charge for the diagnosis. The same diagnosis from all 3, rebuild the tranny. Oh no! Well, Mario and his crew did an exceptional job and the turnaround was incredible (just 2 days)! Sure there are cheaper shops in town, but in my experience as a prior business owner, you get what you pay for. And you can't beat the 3 year/100 thousand mile warranty on the everything inside the transmission! Now that's somebody who stands behind their work. If I ever need trans work on another car, I'll be heading back here! And I'll be telling all my friends to go to Ralph's as well. Happy motoring!