At Ralph's Transmission, We Take Things Personally!Posted on: 16, January, 2018
Personalized customer service is the cornerstone of Ralph's Transmission. Not only are we committed to providing the best transmission repair and rebuild services in the Central Valley. We are focused on treating our customers the way they deserve to be treated. Providing quality service is always our number one priority.
First of all, we understand that nobody wants to deal with unexpected transmission repairs. When something goes wrong with your vehicle's transmission, it's rarely good news. Some repairs are relatively minor while others are much more significant. However, you need your transmission working properly for your vehicle to run. If something does need to be repaired, replaced or rebuilt, you want the work done by a shop you can trust. Ralph's Transmission only deals with transmission repairs and services. We are not a general auto repair shop. We are specialists who know everything there is to know about transmissions of all shapes, sizes and configurations.
Of course, we understand most of our customers are not transmission experts and repair issues can be confusing. That's why we take such a personal approach. We walk you through every step of the process, so you know exactly what's happening and what repairs we recommend.
It starts with the inspection and diagnostic process. At Ralph's Transmission, we perform all transmission inspections for free. We'll get to the root of the problem and provide an accurate diagnosis before we make our repair recommendations.
Once we know what needs to be fixed, one of our friendly service advisors will sit down with you and carefully explain what work needs to be done. Whether it's routine maintenance, minor repairs, parts replacements or a full custom transmission rebuild, we'll let you know what's wrong, walk you through all your repair options and give you an accurate price estimate for repairs at Ralph's Transmission. Then, you can decide if you want to move forward with repairs at our shop or if you want to take it elsewhere for a second opinion. There is no obligation or pressure to work with us. We'll just give you the information you need to make your own transmission repair decisions.
At Ralph's Transmission, you can always expect fast, friendly and honest service from the moment you walk through our doors. That is our promise to you because we've upheld A Commitment to Quality Since 1969.
If you need transmission repairs or transmission service, call Ralph's Transmission today at 209.526.1909 or schedule your appointment online.